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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynette Jessee

Lynette Jessee

November 26, 2024

5  out of  5
rating by Lynette Jessee
"Gone through a lot of questions, days, web sites, insurance personnel, questions, etc. . Wow, was I tired by the time I finished looking and talking to insurance companies. By the way, I had also cancelled my insurance policy before I found a replacement. Word-to-the-wise, do not do that! Total panic will set in as you scramble to find what you want and it is not out there. Believe me, it isn’t. Today’s cost’s along with everything else has risen just like groceries. And it just does not taste as good as hot buttered popcorn. Be that as it may, my insurance company, “Allstate” was there!! And I was super happy, as they went through the whole process of resigning with me. That process included cancelling the purchase of insurance I had gotten out of panic! Thank you Allstate👍👍👍👍👍👍👍👍👍👍👍👍👍👍"
We responded:
"Lyn, thank you so much for your thoughtful review! We completely understand how overwhelming the insurance process can be so we’re happy we could be there for you when you needed it most. If you have any other questions or need further assistance in the future, don’t hesitate to reach out. – David"
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Carlis Norvell

November 25, 2024

5  out of  5
rating by Carlis Norvell
"He is thorough and thoughtful. Trying to help me through this goofy gotta get new health insurance. My old company is pulling out."
We responded:
"Carlis, thank you for the wonderful five-star review! We're thrilled to hear that you found our service thorough and thoughtful. We always strive to provide the best experience, and it's great to know we met your expectations. We appreciate your kind words and look forward to continuing to assist you! - David"
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Kailey Coyne

November 14, 2024

5  out of  5
rating by Kailey Coyne
"I’m so happy I made the switch!! I was with GEICO for over 5 years when last year they raised my rate to over $200 with a clean record. I immediately called other companies and really loved my experience with State Farm! My new rate was already much cheaper than what GEICO quoted me for and after 3 months of having my beacon installed my insurance payment dropped even more. I recently added my husband to my plan and that alone saved us over $100/mo even with the same coverage he had before. Nicole and Belen have both been so amazing to work with. Belen was so helpful with answering all my millions of questions and taught me a lot about the benefits of having renters insurance and that it can give you a discount on home owners insurance by using the longevity discount when we build our home. I’ve been nothing but pleased with my experience with State Farm, from cheaper policies to the best customer service 🥰 I’ll always encourage people to make the switch as well!"
We responded:
"Hi Kailey, thank you for your five star review. We are pleased to hear how happy you are with the switch to State Farm! It's good to know that Nicole and Belen were attentive and thorough. We understand how important it is to help you choose a plan that fits your budget, and we are happy we could assist you. Belen's insights on renters and homeowners insurance reflect our commitment to keeping customers informed and helping them make the most of their coverage. We appreciate your feedback and enthusiasm in recommending us to others. - David"
Profile photo of Lynn Stein

Lynn Stein

November 8, 2024

5  out of  5
rating by Lynn Stein
"Had an excellent experience working with Belen from State Farm in Aberdeen. We reviewed my current auto insurance plans for both of my vehicles and were able to make a change that would benefit my coverage. Belen was patient, informative and explained my coverage line by line so that I could completely understand my current policy. I highly recommend this agency and appreciate the service that was provided!!!"
We responded:
"Lynn, thank you so much for your kind words! We're thrilled to hear you had a great experience with Belen. It's wonderful that she was able to help you review and improve your coverage. We truly appreciate your recommendation and look forward to assisting you again in the future! - David"
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George Veltman

November 8, 2024

5  out of  5
rating by George Veltman
"Kimberly was very helpful about information on insurance for smaller suvs, that are slightly used @ 2016 and newer, economical cars, so I will be better prepared when I going to make a purchase. Thanks again Kimberly"
We responded:
"Hi George - Thank you so much for the great review! I appreciate the insights about Kim, she is truly wonderful! There is a lot to love about those smaller SUV's and economically friendly cars so it's great to hear we are very competitive on the auto insurance for those and that we can provide a good value there! - David"
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Barbara McCullough

November 7, 2024

5  out of  5
rating by Barbara McCullough
"Great and fast customer service - Kimberly quickly solved a potential issue with one of the policies we have - appreciated her assistance!"
We responded:
"Hi Barbara, thank you for your kind words! Our team is delighted to learn Kimberly provided you with quick and effective service to resolve your coverage issue. She's committed to delivering a smooth and positive experience for our customers, and we're glad she could assist you. We appreciate your feedback. - David"
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George Mansford

October 31, 2024

5  out of  5
rating by George Mansford
"The team at the Steinman Agency are always helpful, professional and a joy to work with, especially Kimberly! Kimberly helped make purchasing additional coverage painless and smooth. I would strongly recommend the Steinman Agency and State Farm Insurance to anyone. The Steinman Agency saved me over $100.00 per month over USAA and I'm a veteran!"
We responded:
"Thank you so much for the review George! Kimberly has been a phenomenal part of our Aberdeen team, and we are glad that you agree! We are very happy that we could find some low premiums to fit your needs but above all, thank you for your service!"
Profile photo of Diane Farrell

Diane Farrell

October 31, 2024

5  out of  5
rating by Diane Farrell
"I worked with Sage Balcom at this State Farm office. Sage provided clear information and explained the all of the policy questions that I had. I am certain working with Sage has provided me with an opportunity to save money while keeping excellent insurance. I have had a few questions after our initial meeting and Sage responded quickly to my emails. The office setting is very professional. This is a well earned 5 star review!"
We responded:
"Hi Diane, thank you for your five-star review and feedback about Sage! We are dedicated to providing top-notch service, and it's wonderful to know we met your expectations. If there's anything else we could assist you with please reach out! - David"
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Mikayla Lavender

October 28, 2024

5  out of  5
rating by Mikayla Lavender
"State Farm has been so helpful, honest, and quick to respond. I appreciate everything they've done for me. Would recommend to anyone. Sage Balcom has gone above and beyond to get all my questions answered."
We responded:
"Thank you so much for the great review! We pride ourselves on being helpful, quick to respond, and above all honest. Sage will be very happy to hear that you found value in the solutions he offered!"
Profile photo of Philip Costales

Philip Costales

October 27, 2024

3  out of  5
rating by Philip Costales
"The first time I went in, I stood there a solid five minutes and nobody acknowledged me so I left. Tried again the next day and they helped me out. Couldn't get me what I needed though."
We responded:
"Hi Philip, thank you for your review. We sincerely apologize for not acknowledging you during your first visit—that's certainly not the level of service we strive to provide. We appreciate you giving us a second chance and are sorry we couldn't meet your needs during your return visit. Your feedback is important to us, and we'll be addressing this with our team to improve moving forward. - David"
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michael bennett

October 21, 2024

5  out of  5
rating by michael bennett
"My call to State Farm about a free survey gift seemed like a scam. I received a quick reply may be a scam. Advice should not give personal information. Also discussed other options about Medicare supplicates & to follow up to discuss Up coming care insurance. Agent very knowledgeable & helpful."
We responded:
"Hi Michael, thank you for sharing your experience with us! We're glad to hear you trust our team and that you received a quick response. We hope to continue to be a knowledgeable and helpful office for you. We appreciate your feedback. - David"
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edgar monje

October 17, 2024

5  out of  5
rating by edgar monje
"Very helpfull and very friendly"
We responded:
"Hi Edgar, thank you for your five-star review! We are glad to hear you found our team helpful and friendly. We hope to serve you again soon. – David"
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brooke ramberg

October 16, 2024

5  out of  5
rating by brooke ramberg
"Very sweet lady and super helpful 👍😊"
We responded:
"Thank you very much for the kind review Brooke! We always try to be the best thing about someone else's day but hearing we were helpful and sweet is going to be the best thing about the team's day! - David Steinman"
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Nancy Inmon

October 14, 2024

5  out of  5
rating by Nancy Inmon
"Kimberly, called first thing Monday morning. She is very pleasant and easy to talk with. I really appreciate that she was so patient with me. As I had to find pin and pad. Thank you, Steinman State Farm Insurance. 🇺🇸 and thank you, Kimberly Sincerely Nancy Inmon"
We responded:
"Thank you so much for the great review Nancy! We all really enjoy working with you and are lucky you choose us for your insurance and financial services needs. - Steinman State Farm"
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mark olguin

October 10, 2024

5  out of  5
rating by mark olguin
"David helped me understand the Medigap Supplement plans offered by State Farm. He literally took an hour out of his morning to make sure I understood, so that I could make an educated decision. I highly recommend David and his team!"
We responded:
"Hi Mark, thank you for sharing your experience! Our team is glad to hear David helped address your questions about your future insurance needs. It's good to know that David's expertise was helpful in your search for a Medicare Supplement plan. Steinman State Farm Insurance, Aberdeen, WA"
Profile photo of Kelly Benson

Kelly Benson

October 10, 2024

5  out of  5
rating by Kelly Benson
"Sage Balcom helped my husband and I with a home owners and auto policy. He was AWESOME! So friendly, professional and knowledgeable! We did our research, getting quotes from a number of other insurance companies and State Farm was the best!!! We are thrilled to be with State Farm."
We responded:
"Hi Kelly, thank you for your five-star review. We are thrilled to hear Sage provided you an awesome experience while helping you and your husband with your homeowners and auto plans! He truly is an asset to our team, and we're so glad he could assist you in choosing coverage. We appreciate you choosing us for your insurance needs. - David"
Profile photo of Scott Thomson

Scott Thomson

October 8, 2024

5  out of  5
rating by Scott Thomson
"Kimberly was very friendly and helpful."
We responded:
"Thank you Scott for taking the time to leave such a great review of Kim and our team!"
Profile photo of Naomi Fisher

Naomi Fisher

October 4, 2024

5  out of  5
rating by Naomi Fisher
"Kimberly was so kind and reassuring when we needed emergency roadside assistance. She answer all my questions, and made my bad day a little bit better."
We responded:
"Hi Naomi, thank you for your five-star review. Our team is glad to hear Kimberly was able to provide the support you needed during a stressful time. It's wonderful to know she made your day a little brighter. We appreciate your feedback. - David"
Profile photo of Jose Rosas

Jose Rosas

October 2, 2024

5  out of  5
rating by Jose Rosas
"Muy bien mis dudas todo perfecto"
We responded:
"Hola José, ¡gracias por tu maravillosa reseña! Estamos encantados de saber que tuvo una experiencia fantástica con nosotros. Nuestro equipo espera volver a servirle pronto. - David "
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Aaron Clark

October 1, 2024

5  out of  5
rating by Aaron Clark
"Pleasure doing business with this agent. Friendly knowledgeable and helpful through difficult situations. Kimberly was a great help as always."
We responded:
"We love seeing five-stars, Aaron! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - David Steinman - State Farm Insurance Agent"
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Michael Harper

October 1, 2024

5  out of  5
rating by Michael Harper
"Kimberly was helpful in answering questions for my future insurance needs and also was open to set up a time in the future to talk about them more. She was very professional and to the point which in my book is a plus. 10/1/24 Called again to ask a question about our policy payments with State Farm. Kimberly was very helpful in answering my questions. Thanks again."
We responded:
"Hi Michael, thank you for taking the time to share your experience! Our team is glad to hear Kimberly helped address your questions about your future insurance needs. It's good to know that her straightforward approach made a positive impression. We appreciate your kind words. -David Steinman - State Farm Insurance Agent, Aberdeen, WA"
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Troy Gillespie

September 30, 2024

5  out of  5
rating by Troy Gillespie
"Kayla Solberg was extremely helpful and informative making sure i understood everything she was explaining. I couldn't have asked for better customer service."
We responded:
"Hi Troy, thank you for your fantastic review! We are pleased to hear that Kayla was helpful and informative. We appreciate your trust in us! - David"
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Vicki Mori

September 30, 2024

5  out of  5
rating by Vicki Mori
"Thank you Kimberly for advice on lowering my insurance claim. You were very helpful and I appreciate all you've done for me."
We responded:
"Hi Vicki, thank you for your review! The David Steinman State Farm Agent team is thrilled to hear Kimberly was able to provide helpful information and assist you with your claim. We truly appreciate your feedback! - David"
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Kim Howell

September 30, 2024

5  out of  5
rating by Kim Howell
"Very nice, asked good questions, let me know the options that were available for me"
We responded:
"Hi Kim, thank you for your wonderful review! It's our goal to make sure you have all the information you need to make decisions, and we're glad you felt well-informed about your options. If you have additional questions or need further assistance, please do not hesitate to contact us. – David"
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Rob Ross

September 28, 2024

5  out of  5
rating by Rob Ross
"State Farm agent Kimberly is very outstanding!!"
We responded:
"Hi Rob, thank you for your five-star review! Our team is delighted to learn Kimberly provided you with outstanding service. She aims to go above and beyond for our customers, and we are glad this was your experience. We appreciate you choosing us for your insurance needs. - David"